We will accept live plant returns within 24 hours of purchase if properly cared for & watered.*

*Excludes Annuals, Baskets, & Vegetables.

Thank you for understanding.

Our PHILOSOPHY is to solve our community’s building challenges with creative and responsible solutions, one project at a time.

Our MISSION is to provide quality, affordable products with unsurpassed service to meet our customers building challenges today and in the future.

Our GOAL is to exceed our customers expectations 100% of the time.

Locally owned and serving our community since 1958.

PRIVACY NOTICE

This privacy notice discloses the privacy practices for www.moscowbuilding.com . This privacy notice applies solely to information collected by this web site. It will notify you of the following:

  1. What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. There may be times that we collect your personal data for internal use with regards to marketing, sales and or event promotions—such as Ladies’ Night; however, we do not share this personal information with any third party agency (i.e. marketing analysis groups) outside of our organization, other than as necessary to fulfill your requests.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy. If you do not want us to contact you regarding these specials, products and service, or changes to this privacy policy, simply email us and we’ll remove you from any future mailings.

We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Some of our business partners may use cookies on our site (for example, Google Analytics). However, we have no access to or control over these cookies. If you would like more information on their privacy policy, please visit their website for details.

We are not directly affiliated with Do it Best Corporation’s online shopping service, nor are we directly affiliated with their Ship-to-Store program. Any exchange of data or processing with these business entities needs to be done at your discretion and these exchanges are in no way part of our domain or its administration. In addition, this web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

From time-to-time we may request information pertaining to surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

– See what data we have about you, if any.
– Change/correct any data we have about you.
– Have us delete any data we have about you.
– Express any concern you have about our use of your data.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 208-882-4716 ext. 128 (ask for John) or ext. 129 (ask for Alan) or via email using either privacy@mbspbs.com.

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If you are not completely satisfied with a product you purchased, please return the item within sixty (60) days of the purchase date for a full refund. Please bring in a copy of your receipt so that we may better assist you.

If you purchase a product from us that fails to live up to the standards as described in its warranty, then please bring it back for a full refund or replacement.

Exceptions to policy, as stated above:

  • Moscow and Pullman Building Supply reserves the right to refuse refunds to any customer who does not have a receipt.
  • Moscow and Pullman Building Supply does not guarantee return on any power equipment.
  • Certain items including –but not limited to—electric trimmers, electric pumps, vacuum cleaners, and some patio furniture come with literature explaining how they are not to be returned to the retail establishment from where they were purchased. For this reason, Moscow and Pullman Building Supply are not authorized to accept returns on these products for any reason, and all requests for replacement or exchange must be handled by the manufacturer of said product.
  • Special Orders

Special order merchandise is being ordered to your exact specifications.  Our goal is for you to be completely satisfied with your purchase, but we do have a few basic special order policies:

– MPBS reserves the right to return your special order to our supplier and charge a 15% restock fee if the product is not collected within 14 days.
– Returns are not allowed on special orders unless approved ahead of time.
– A 50% deposit is required on all special orders.

Quick Fact
Where can you find the only drive-thru lumberyard on the Palouse?
Moscow Building Supply

With a lumberyard that is over 65,000 sq. ft., we pride ourselves on having the best selection around. Being able to drive directly into our yard, our customers have the ability to load straight into their vehicle

Moscow & Pullman Building Supply proudly offers a “Price Match Guarantee” where we will match the price of any local competitor here on the Palouse. If you find a lower advertised price on an identical in-stock item–including model number, grade, and or material–just show us the price, bring us an ad, or let us call and verify for you….it is that simple!

Limitations
Does not include services and is offered only to cash and carry sales (cash sale, being those which use cash, check, or a major credit card at time of purchase). Our guarantee does not apply to our competitor’s online pricing, nor does it apply to the following:

  • Offers that include financing, bundling of items, free items, pricing errors, and mail-in offers.
  • Items that are limited-quantity, out of stock, open-box, clearance, Outlet Center, refurbished/used items and holiday sale item.
  • Sales with unreasonable quantities

Moscow & Pullman Building Supply reserves the right to reject any price match that cannot be verified.
If you have any questions or concerns related to this guarantee, please feel free to contact our Retail  Floor Managers: Ron Morgan in Pullman at 509-332-2627 or Mark Blickenstaff in Moscow at 208-882-4716.

As a member of the Do It Best coop, our showroom extends beyond our four walls. Through DoItBest.com, you have access to the Do It Best warehouse that has over 67,000 items plus FREE shipping to either the Moscow or Pullman location.